1. Vallée du Lot. A selection of holiday homes owned by private independent owners. Sous l'appellation abrégée de locations de vacances il faut entendre la prestation de "Vacances à forfait" incluant généralement la présence d'un préposé à l'accueil ainsi qu'un certain nombre de prestations para hotelières. For enquiries or help during your stay we answer your calls everyday from 08:00 to 20:00 at +33 (0)5..53.40.87.18 or +33 (0)6.81.44.75.49.

2. HOW TO BOOK : You can book by phone and confirm by e-mail . We will email back with a complete quote for your booking. Reservations made will be held for 7 days pending receipt of your deposit (30% of the total or the whole amount if it is less than 6 weeks before your departure). An invoice/confirmation of booking will be sent, or emailed, on receipt of your payment (by bank transfer to owner's bank account). Payment of the balance is due no later than 6 weeks before arrival. On receipt of your balance you will be sent, or emailed, documentation for your holiday home.

3a. RESERVATION COSTS AND AMENDMENTS The prices of rentals are established according to economic conditions, and we reserve the right to modify them, and to make promotions at any time. The special offers are not valid for confirmed bookings. Any change of dates or rental on the customer's request must be made in writing, and will entail cancellation expenses as per the chart below (§ 3b.).By exception and only at our discretion can changes be made free of charge. Any other change entailing the establishment of a new holiday voucher (e.g. addition or withdrawal of services, modification of the number of persons), will be charged 10 € amendment fee.

3b. CANCELLATIONS: are acceptable only if received in writing from the person who signed the original booking form. Charges will be applied as follows. Holiday insurance is strongly recommended.

4. DAMAGE. All damage and breakages will be charged to clients. The owner or the local contact must be notified of any damage so that repairs can be carried out as quickly as possible. A deposit cheque of the equivalent of € 250 must be received together with the balance of the rental. The cheque will not be cashed by us but held as security. It will be destroyed 14 days after the client's departure (except in cases requiring payment for damages or cleaning). The client must also have personal relevant insurance covering any possible major material damage to the rented property.

5. CONDITIONS of OCCUPANCY. Tents and caravans are not allowed on the properties. The shown number of occupants is contractual and in no circumstances to be exceeded. The client is obliged to clean the property at the end of the rented period; alternatively cleaning may be ordered.

6. ALTERATION OR CANCELLATION BY US. We will make every effort to satisfy our clients' requirements, but the right is reserved to cancel, alter or withdraw any holiday arrangement where circumstances make this necessary. In the event of a cancellation we will offer a comparable substitute property or a full refund of monies paid.

7. LIABILITIES. We do not accept liability for death, personal injury, loss, damage or inconvenience including that in connection with sudden electricity cuts, water cuts, burst pipes, blocked drains; nor for the arrival in or around the rented property of animals and insects (e.g. bees, wasps, ants). Nor do we accept liability for breakdowns at the property, including heaters, pumps and swimming pool equipment, (please notify immediately our local agent). If during the course of the holiday the client has any reason for complaint or dissatisfaction, our local office must be contacted without delay. We refuse to deal with any complaint which has not been reported to our local office at the time, as we will not have been given the opportunity to rectify matters immediately. Any complaint which have not been satisfactorily settled with the local office must be sent to us in writing no later than 4 weeks after your departure. Please note that we do not guarantee that domestic appliances (washing machines, dishwashers, TV sets, microwawe ovens) will be in good working order as this depends on the previous vacationer's use. Also it may happen that some machines visible on the pictures will not be available to clients at the time of rental. For the proportions of the properties please see the floor plans. The owners reserve the right to make changes to equipment and furniture.

8. PLEASE NOTE. Development in tourist areas is common and sometimes adversely affects the environment. Certain seasons may be dry and this may result in the curtailment of water supplies. No responsibility can be accepted for the breakdown of publice services including water and electricity. Distances are quoted in good faith and are correct to our best belief but we cannot guarantee absolute accuracy.

9. LOCAL CALLING HOURS. Our telephones in Fumel are answered from 08:00 to 20:00 7days a week.

10. INSURANCE. It is the clients' responsibility to buy their own cancellation insurance if need be.

11. PRIVACY POLICY. We are committed to comply with the existing legislation on the automatic treatments of data, especially with regard to the Law "Informatiques et Libertés" article 34, on Personal Data Protection. We would also like to inform you that you may exercise your rights to access, rectify, erase or contest the data by writting to : Vallée du Lot, 86 Avenue Léon Blum, 47500 Fumel, France.

12. Any dispute shall be adjudicated in the court of Agen, Lot et Garonne, France.